Under the direction of theMLA Coordinator, the designated Operations Coordinator, and the SupportServices Manager, Medical Lab Assistants perform a variety of support servicesto the laboratory. Depending on the area in which an individual is assigned forhis/her shift, the responsibilities vary. The job duties are listed below for the workstations that an MLA may beassigned to.

Job Specifics Requirements:

Laboratory Procedures and Protocols

· Maintain established departmentpolicies and procedures, objectives, safety,environmental and infection controlstandards.

· Process a variety of specimens inaccordance to established protocols.

· Data entry into both the hospital andlaboratory information systems.

· Monitor the pneumatic tube system andthe timely processing of all specimens Received through it.

· Process add-on requests from clientoffices and from nursing units.

· Monitor requests for laboratorytesting that have not been processed through the Laboratory information system.

· Ensure that all outstanding ordersare accounted for and that any missingspecimens are found.

· Document the receipt of specimens inthe laboratory information system.

· Print and fax patient reports asrequested.

· Perform quality assurance checks onoutpatient requisitions to ensure the correctness of data entry.

· Sort and file requisitions in theappropriate location according to established protocols.

· Pull all out-patient requisitionsthat require follow-up with the physician offices in the morning.

· Maintain work area in a neat,orderly, and well-stocked fashion.

· Rotate into weekends and holidays asassigned to assure uniform quality of laboratory services.

· Communicate with medical, nursing,and office personnel regarding laboratory results and protocols.

· Provide back up for all areas ofresponsibility for an MLA regardless of the individual assignment.

· Perform other related duties asrequired or as responsibilities dictate.

Personal and Professional Growth

· Demonstrate the role of a medicallaboratory assistant in a professional manner.

· Assume accountability for his/herposition extends self when unusual need arises.

· Report for work on time and giveadequate notice of absenteeism or tardiness.

· Routinely undertakes additional taskswhen his/her assignment is completed.

· Accepts constructive criticismregarding own performance and strives to make improvements.

· Adheres to policies established formeals, breaks, dress code, and parking.

· Exhibits courtesy and respect topatients, families, physicians, clients, and co¬-workers.

· Maintains competencies through:Regular participation in service education programs.

· Demonstrates understanding of Fire andDisaster Plan, Infection Control, trauma Alert Protocol, and handling ofcritical patients.

· Demonstrates proficient laboratory skills viayearly competencies.

· Motivated and self-directed:

· Carries out responsibilities promptly and in aself-directed fashion.

· Seeks additional learning experiences.

· Contributes to Organizational Goals

· Utilizes concepts of preventivemaintenance and proper use of laboratory equipment.

· Is flexible and receptive to change.

· Participates in quality improvementactivities.

· Demonstrates excellent customerservice skills to promote customer satisfaction

Requires intense attention and concentration. Ability tohandle several processes concurrently. Ability to deal with a wide range of personalities. Basic computerskills which may be obtained thru on the job training.

Preferred; Medical terminology preferred.Accurate typing skills, Hospital or physician office experience helpful.

Preferred: Highschool diploma or GED preferred